Sonora, CA 10 starz go to Beverley, this lady is really nice and sweet. She helped with my reservations over the phone. I called a few times with questions about the room and location of the property. Beverley was very helpful. Room was a nice size, not cramped in at all.
Decent for the price too. One major complaint is for the love seat that was in the room. This thing should not have been anywhere on the property. I mean it was ripped and you can see the dirt on this thing as if it was sitting outside. No kidding No go. Unfortunately this was a busy weekend and literally the only open hotel in Jamestown.
I understand this is a local business taking advantage of more money but come on.
Every front desk person we encountered seemed like they did not like their job nor any of their customers. We had sheets for blankets and the walls were very dirty. The water pressure was non existent and the shower curtain had stains all over it. There are just no words to describe how disappointed we were.
Also, when asked if they give active duty military discount we were given a bad look with a sharp no. Good to know this place does not honor people who selflessly honor our country.
Adjustable to 2 H Called front desk said they'd send someone up no one came. I stayed here with my grandkids for one night recently Wasn't the best experience.
Do not come here! I will not stay here again! It was clean other than the mold in the bathroom, and green lime scale on all the fixtures from the faucet to the emergency fire sprinkler system. The mattresses are discount mattresses that do not fit the bed frames. The pillows are also very thin not fluffy. The security lock for the door is broken. Heater worked very well. No plug for tub, or sink. I wish I could say it was inexpensive.
I booked and prepaid through Expedia. Price included 2 adults and up to three children. Was told it was not included in the price. I was also told there was no Continental breakfast and that is one of the reasons I booked this room.
This place is exactly as advertised: Being from the city myself, I find it hard to understand the reviews bashing this place for leaving a hair in the shower or having a king bed that doesn't have ample back support. C'mon guys, if we're going to pay budget prices, let's not expect a palace with complimentary couples massage here. All in all, check in was quick, the rate was cheap, room was clean and spacious, appliances all functioned large, wall mounted TV, fridge, microwave, coffee machine, and it ultimately got the job done.
I'd recommend it to the more carefree crowd. If your standards are higher, I'd then suggest shelling out a little more for a nice hotel nearby as there are a good amount!
Gentleman at customer service was extremely unprofessional and insensitive. I recently got in a terrible head on collision, and have lost the use of my right hand.
My friends offered to help me get ready for my best friends wedding, but the wedding starts at 5: I asked if there was any possibility to check in at 2: I'd rather sleep in a car then stay at an establishment with people like this.
The rudest people I have ever had the misfortune to stay at this hotel If I could give zero stars I would! I stayed here with my grandkids for one night recently Wasn't the best experience. I suggest reserving online rather than walkin. The online rate via Expedia is cheaper. But they would not honor the rate.
We were only there for 1 night. The room was terrible. There was a piece of gum stuck on the side of the bed. The breakfast they offer is a joke. Coffee, cereal, and cold two or three day old danishes.
You also need to bring your food back up to your room because there is not enough room to sit in the lobby. If I could leave no stars I would. There understanding during an emergency was a horrible experience. No compassion for people. This was by far the worst INN I've stayed in. A few of us booked this place because the photos looked great! The room was outdated and their pool was under construction.
So much stuff, construction equipment was laying around the building.
It did have a small fridge and microwave. The showers super crammed small space. They have a wall unit for air and heat. This was great until I woke up to a drenched carpet floor and all my luggage and shoes were wet.
The unit apparently leaks on the inside of the room and onto the carpet.
The showers super crammed small space. I work for the biggest mattress company in the world and she still doesn't listen!?!?.
Called front desk said they'd send someone up no one came. Offered no help or accommodations. Went to front desk and still no help. The "manager" was in her office when the associate went to tell her about the problem she said "well why did they put their stuff there?
Rude, not even professional enough to come outside to apologize for the inconvenience. Then as we are leaving we get a call from the front desk claiming we took their room towels!!! We have no use for their towels! I will be calling health department because I'm sure they have mold growing under that carpet. Good thing this was a one night stop. This place is horrible do not recommend anyone staying here. Did not honor expedia price. Had no choice but to stay.
No little soaps or shampoos provided. Overall go somewhere elss The man at the front desk was very polite and professional when we checked in. The room though smelled funny; I think it was coming from the bathroom that smelled strongly of mildew. Or maybe they needed to change their shower curtains. Two housekeepers, 1 young and 1 old, were sitting and chain smoking outside near the stairs with a room door open, letting all that cigarette smoke in. They also banged on our door loudly, twice at 10 am when we had the Do not disturb sign on our door.
Check out is at We are pretty sure we had bed bugs because both of us got several bug bites the first night and just had an overall itchy feeling when lying in the bed. I didn't want to check under the sheets to look For the kind of rooms and inconsiderate housekeeping staff, they do not deserve to be charging these rates. This was a hard review for me. The hospitality when checking in was wonderful and I loved the employee that night.
She was very knowledge and helpful. Distance from Yosemite - 1hr from the entrance, but coming back after a day in Yosemite, 2 hrs!! I would suggest staying some where closer when possible and to avoid the summer months. The hotel was very dated and some parts were pretty dirty. The wallpaper was falling off in the bathroom and it looked black under it.
There were black spots in the shower and even a black spot on the bed liner.
It makes me kind of shudder to think what else needs to be updated in the room. I can see they are in the process of renovating as there are new tubs and items outside waiting to be installed. I would guess there are updated roomies and ones not updated. The room smelt good the first day but after the second night, I guess they turned off the AC and when the dust settled, it didn't smell good after that:
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